Seeking answers? FAQ to the rescue!

Administración de la cuenta

¿Cómo cambio mi número PIN?

  • Abre tu aplicación para adolescentes y elige la opción «Ver tarjeta virtual».
  • Navega hasta la pantalla de administración de tarjetas después de haber sido redirigido.
  • Haga clic en la parte superior de la información de su tarjeta virtual para acceder rápidamente.
  • Se le dirigirá a la página de identificación biométrica para mayor seguridad.
  • En la siguiente pantalla, busca y selecciona el botón «Cambiar PIN».
  • Establezca un nuevo PIN seguro de 4 dígitos y proceda haciendo clic en «Continuar».
  • Confirme el PIN recién elegido volviendo a escribir los mismos 4 dígitos y haga clic en «Continuar» para finalizar el cambio.
  • ¡Felicitaciones! Has actualizado correctamente tu PIN. Tu tarjeta virtual ahora está protegida con el nuevo PIN.

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