Please follow these instructions:
Parent Portal
- Sign in to your Modak account https://app.modakmakers.com/parents using your login credentials.
- Click on “manage Card”, then select to lock the physical and or virtual card.
- You will receive a confirmation pop-up. If you agree click on Lock the card.
- You can unlock the card/s anytime to make purchases again
- To unlock your card/s, navigate back to the "manage card" section of your account and select the option to unlock the card/s that you want to use again.
- Monitor your account: Regularly check your account activity to ensure that no unauthorized transactions have been made.
- Update your contact information: If your phone number or address has changed please update it.
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Teens app
- Open the Modak app on your device.
- Sign in using your login credentials.
- Click on the “manage card” section at the top (Card Icon)
- You will pass over ID verification set on your mobile device.
- Once verified you will be able to click on the corresponding card you may want to lock, physical or virtual.
- Select the card and then you will receive a confirmation pop-up at the bottom.
- You can unlock the card/s anytime to make purchases again.
- To unlock your card/s, navigate back to the "manage card" section of your account and select the option to unlock the card/s that you want to use again.
We recommend you to act quickly in case your card is lost or stolen to minimize the potential for fraudulent activity on your account.
