To sign up, you should be below 18 years old. Your parent or guardian will be the account holder, allowing you to use it.
This is because the bank needs to make sure it's really you who's opening the account. If anything looks fishy with your account, they can use your phone number to reach you and check that everything is okay. They may also send you a code to confirm it's you when you log in or make a transaction. All of this helps keep your money safe and secure.
Right now, your US-based card can be used anywhere in the world where Visa cards are accepted. For example, if you are an American traveling internationally, you can use your Modak card anywhere!
Modak is a US-based platform leveraging the power of fintech, gamification, and community to empower kids to reach their full potential. We are founded with an audacious vision to enable kids and young adults to reach their full potential, regardless of their background. We pursue this mission by offering a gamified fintech and learning ecosystem - with teen cards, financial literacy, and other services. We build for scale and security using the best technologies and enrich the user experience with a thriving community that supports each other. Modak is trusted by over 30,000 families and growing by the day. We are one of the most well-funded early-stage startups, and we are grateful for the 5+ years of runway we have even in this market. Our investors include GGV Capital ($9.2Billion VC firm), Monashees, Maya Capital, Nazca VC, One VC, and 30+ leading angel investors and entrepreneurs across Silicon Valley and Latin America.
There are no hidden fees associated with Modak. We don't charge for opening a card and most of our services. However, if you need expedited or premium services, our app will show you and ask for your permission before charging the fees. For example, we charge $0.50 for debit cards (and 3% extra for credit cards and Apple/Google Pay) when you load your kid’s modak card with your debit or credit cards. Do note that our normal ACH - funding via your other bank accounts - is free.
We have implemented several ways to protect your personal information:
A MoCard is a card through which you can spend your money, and earn/spend rewards points (Mobucks) for healthy behaviors. Parents can fund the MoCard account, and these funds can be used to set limits on the spendings. This means parents have the ability to guide and monitor their teen's spending while teaching them financial responsibility.
Modak blocks unsafe spending categories, offers real-time transaction tracking and monitoring, and allows instant card lock/unlock. Data is encrypted and secured with biometrics. Modak complies with CFPB regulations to ensure high security and privacy standards. Moreover, your checking accounts and debit cards are issued by Lewis & Clark Bank, Member FDIC.
By following these revised steps, you'll have a clearer and more concise process for deleting your account on the Modak app.
Disclaimer: We will securely delete or render irretrievable all your information and card data that is no longer necessary for the purposes for which it was collected. All backup data will be subject to the same retention and deletion policies as outlined in our T&C.
Modak makes revenues from the interchange fees that Visa charges merchants for processing the transaction. Modak uses that revenue to offer MoCard and other services to our customers. Moreover, Modak generate revenue from our partnerships with brands on merchant offers.
There are no fees associated with opening the account.
Use your card to spend money, whether it's in a store or online!
We will need to submit your parents information to the bank partner to open an account on your behalf This includes:
If you are a teen please follow these instructions
To complete the registration process, you will need to gather the following information about the parent or guardian: their full name, email address, phone number, date of birth, and physical address for shipping the card. Please ensure that you have all of this information readily available before proceeding with the registration process.
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If you are a parent or guardian please follow this instruction:
At Modak, we take identity verification very seriously. That's why we partner with a trusted third-party provider called Persona to ensure that all user identities are verified securely. However, if you have trouble verifying your identity, please don't hesitate to contact our customer support team for assistance. We're here to help you every step of the way.
Follow these instructions to activate the physical card:
Parent app
Kids app
Absolutely! Anywhere Visa cards are accepted.
You can use your MoCard anywhere that accepts Visa as a form of payment. This includes stores, online retailers, and businesses that accept card payments.
There are several reasons why you did not receive it:
It's important to regularly check the status of your card on the app. If you need further assistance please contact Customer Service.
Please follow these instructions:
a. Shipping address
b. Estimated Time of Arrival (ETA)
c. Delivery status
d. Delivery partner
e. Tracking number
f. Link to track your shipping
If you have any questions or concerns about your order, you can contact Modak customer support for assistance.
When the card is used internationally, the Visa exchange rate is used to convert the transaction amount into USD. This exchange rate from Visa will be marked up by Visa. Other than this, there won’t be any fees charged to the cardholder at the time of the transaction.
No, The MoCard doesn't have a payment deadline. The amount you deposit is the amount you can use and is debited to the card limit immediately.
As the MoCard uses only the funds deposited, if you try to spend more than you have deposited, the payment will not go through.
The MoCard is currently designed for making purchases at physical stores and online for virtual transactions. However, we're excited to let you know that we have plans to introduce an ATM feature in the near future! Stay tuned for updates.
You will be able to fund it in multiple ways such as by ACH, debit pull, through direct deposit, and even with your MBX ™
Anytime you want to check the movements on your teen's account, you can click on top of any transaction to see more details.
You can deposit funds onto the Modak card in several ways:
Please note that while transfers using a linked bank account and direct deposits are free, using a debit or credit card may incur a small fee of $0.50 + 3% of the transaction value.
Remember that using Fast transfer, you will get the money in seconds!
Follow these instructions to activate the physical card:
If you've attempted the task more than three times without success, we encourage you to reach out to our customer support team for assistance.
Parent Portal
We recommend you to act quickly in case your card is lost or stolen to minimize the potential for fraudulent activity on your account.
Please follow these instructions:
Parent Portal
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Teens app
We recommend you to act quickly in case your card is lost or stolen to minimize the potential for fraudulent activity on your account.
For now, you can keep using your MoCard normally. In the future, we will enable a feature that allows you to ‘graduate’ your account from teen to adult!
Not yet! We currently only have it enabled for teens under 18. However, this is in our plans for the future
The kid set up the chore
To ensure compliance with banking regulations in the United States, individuals under the age of 18 are required to obtain parental permission in order to acquire the MoCard. Consequently, if you have a teenager seeking to obtain a MoCard, it is necessary for you as parent or legal guardian to create an account on your behalf.
The requirement of providing a Social Security Number (SSN) when opening a bank account in the US is necessary to verify that person’s identity and ensure that they are the person they claim to be. It is a crucial step to prevent fraudulent activities and protect both the customer and the bank from potential risks. At Modak, the only required SSN is from the parent as they are they adult owner of the account.
Yes, you can use a browser on any device to log into the Parent Portal. You can click on this link, or type in the URL, and open it on any device https://app.modakmakers.com/parents
Select Kid Profile: Click on the profile of the child for whom you want to set up an allowance.
Access Allowance Settings: Click the "Allowance" button.
Card Information:
Please follow the next steps:
Please follow these steps:
Save Changes: Press "Save" and go back.
You can add a maximum of 5 kids per parent
To claim your $10 reward on the Modak Makers app, follow these simple steps:
1. Log in to the Modak Makers app.
2. Locate and click on the "Get $10" button located in the upper right corner of the screen.
3. After clicking the button, share the provided link with your friends and family.
You will get the reward in your Modak account within 1 business day after your friend successfully completes the process.
You can get $10 for every friend who uses your code to sign up, requests a physical card, and spends at least $10 with their MoCard (virtual or physical).
Each account holder is limited to a maximum of 8 referrals under the Referral Program.
They need to sign up using your code, request a physical card, and spend at least $10 with their MoCard (virtual or physical). Please note that transactions made using payment methods such as Cash App, Venmo, PayPal and other “Instant Money” services will not be considered eligible for the referral program.
There are many possibilities.
They used payment methods such as Cash App, Venmo, PayPal and other “Instant Money” services to spend their $10
Scratch 'em All is a feature in the Modak kid app where each purchase made with a MoCard unlocks a digital scratch. Scratching it reveals a variety of educational rewards like MBX(2), financial tips, or small tokens.
To participate, simply make a purchase with your MoCard, and you'll unlock a scratch in the Modak kid app. Additionally, you can receive one free scratch every 24 hours just for logging in. No purchase is necessary to receive the daily scratch.
No, Scratch 'em All is exclusive to the Modak kid app. This feature is designed to help kids and teens learn about financial responsibility in a fun and engaging way. It encourages the exploration of financial tips and the monitoring of transactions as part of developing financial independence.
Children and teens under 18 who hold a MoCard are eligible to participate. Teens aged 13 to 17 who do not have a Modak bank account can still earn daily scratches in the kid app. However, to unlock purchase-based scratch and redeem MBX to dollars, a Modak bank account opened by a parent or guardian is required. The Promotion is only open to legal residents of the United States and is void where prohibited by law. Employees of Modak (the “Sponsor”) their respective affiliates, subsidiaries, advertising and promotion agencies, suppliers and their immediate family members and/or those living in the same household of each are not eligible to participate in the Promotion.
Rewards include MBX (Modak currency points), educational financial tips, and fun digital tokens like pet photos. The chances of winning more valuable rewards, such as electronics, are extremely limited and subject to availability. For instance, the probability of winning AirPods is 2% for purchases totaling over $100 with the MoCard, subject to availability.Availability of valuable rewards like AirPods may vary during promotional periods.
You will receive one scratch for each purchase made with your MoCard. Additionally, a free daily scratch is available every 24 hours, regardless of purchase activity.
No minimum spend is required to unlock a scratch. Scratches are issued for every purchase made with the MoCard, regardless of the amount spent. Any changes to this policy will be communicated in advance, and the Terms & Conditions will be updated accordingly.
Yes, scratches do have an expiration period. Purchase-based scratches expire 7 calendar days after the related purchase, and daily scratches expire at 11:59 PM each day, based on your timezone. Be sure to use them before they expire!
If you win a high-value reward, such as AirPods, we will contact you via the email used for your account registration to confirm your shipping details. To avoid forfeiting your reward, please ensure your contact information is current and respond within 2 business days of our email. You can also reach out through the in-app chat to arrange delivery. Ensure your contact information is current to avoid any delays. Note that winning a high-value reward is subject to verifying your identity and meeting any applicable eligibility requirements.
There is no limit to the number of scratch cards you can earn through purchases. Every purchase with your MoCard generates a scratch card. Please note that we reserve the right to close or modify the Scratch 'Em All feature at any time.
If a scratch card expires before it is used, the reward will be forfeited, but the scratch card will still appear in your app history as an expired opportunity.
Web:
App:
Email:
If you prefer to contact customer support via email, you can send an email to hi@modakmakers.com
Our customer support team will respond to your email as soon as possible.
