Seeking answers? FAQ to the rescue!
Account management
How do I change my PIN number?
- Launch your teen app and choose the "See virtual Card" option.
- Navigate to the Card Management screen after being redirected.
- Click on the top of your virtual card information for quick access.
- You'll be directed to the biometrics identification page for added security.
- On the following screen, locate and select the "Change PIN" button.
- Set a new secure 4-digit PIN and proceed by clicking on "Continue."
- Confirm your newly chosen PIN by retyping the same 4 digits and click "Continue" to finalize the change.
- Congratulations! You've successfully updated your PIN. Your virtual card is now secured with the new PIN.
