Seeking answers? FAQ to the rescue!

Account management

How do I change my PIN number?

  • Launch your teen app and choose the "See virtual Card" option.
  • Navigate to the Card Management screen after being redirected.
  • Click on the top of your virtual card information for quick access.
  • You'll be directed to the biometrics identification page for added security.
  • On the following screen, locate and select the "Change PIN" button.
  • Set a new secure 4-digit PIN and proceed by clicking on "Continue."
  • Confirm your newly chosen PIN by retyping the same 4 digits and click "Continue" to finalize the change.
  • Congratulations! You've successfully updated your PIN. Your virtual card is now secured with the new PIN.

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Checking account and the Modak Visa® debit card issued by Lewis & Clark Bank, Member FDIC.

Modak is a financial technology company and not a FDIC-insured bank

Funds deposited into Checking Account may be eligible for up to $250,000 of FDIC insurance.

The FDIC’s deposit insurance coverage only protects against the failure of an FDIC-insured depository institution.

App Store and Play Store ratings as of October 31st, 2024.

(*) Fees for expedited or premium services may apply. Find out more in our Cardholder agreement.
(1) Checking account and the Modak Visa® debit card issued by Lewis & Clark Bank, Member FDIC.
(2) For more information about MBX, visit our MBX Policy.
(3) The savings goals feature is intended to assist you in planning and tracking your savings progress. It does not imply or guarantee any interest earning.
(4) For more information about this study, click here.
(5) Modak Scratch 'em all feature Terms and Conditions apply.
(6) $6 Welcome bonus. Terms and conditions apply.
(7) The MBX Rewards Program allows all customers, whether they have a Card or not, to earn MBX through eligible activities such as completing challenges, using the walking feature, or making purchases. However, only customers with a Card can redeem MBX for monetary rewards. A minimum balance of 100 MBX (approximately $1.00 USD as of October 2024) is required for redemption, though the value is subject to change and not guaranteed; for details, visit MBX Policy. No minimum balance is required to open an account, and redemption of MBX into USD is processed instantly upon meeting the minimum balance requirement. This program does not accrue interest and (0.00% APY) applies.
(**) Welcome Bonus and Referral program terms and conditions apply.

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